Call 811 from anywhere in the country a few days prior to digging and your call will automatically be routed to your local one call center. Interested in contacting the 811 center online?
- You’ll give the operator information about how to contact you, where you are planning to dig and what type of work you will be doing. Your quick conversation with the operator will last a few minutes.
- Utility companies who have potential facilities in the area of your dig site will be notified about your intent to dig.
- Each affected utility company will send a locator to mark the approximate location of your underground utility lines. This typically occurs within 2-3 working days.
Notify your local one call center by calling 811 or making an online request 2-3 days before work begins.
- Wait the required amount of time for affected utility operators to respond to your request.
- Confirm that all affected utility operators have responded to your request and marked underground utilities.
- Respect the marks.
- Dig Carefully around the marks with care.
Still have questions?
When you call 811, the operator at your local 811 center will be able to answer your questions. If you’d like any additional details about using the 811 service, want to know the timeframe in which you can expect buried lines on your dig site to be marked or would like information about how or whether you will be notified when the markes are complete, the 811 operator can talk you through the process.
For additional information on the one call center in your state.